Medical Disclaimers
Last Updated: July 21, 2025
Important Company Information: Medcare Vitals is operated by The Statement Group, which is an authorized retailer and distributor of Dozee patient monitoring systems manufactured by Turtle Shell Technologies Pvt Ltd. Dozee is © Turtle Shell Technologies Pvt Ltd. The following medical disclaimers apply to the Dozee products we retail through the Medcare Vitals platform and the information we provide about them.
IMPORTANT MEDICAL DISCLAIMERS
You understand, agree and acknowledge that:
1. Purpose and Limitations of Services
(i) The sole purpose of the Services is to enable the User to observe, monitor, and analyze sleeping patterns, cardio-vascular and respiratory health when used in accordance with the user instructions. Any information or data provided to you pursuant to use of the Services is solely to enable the making of informed decisions about sleep patterns, cardio-vascular and respiratory health, but should not, under any circumstances, be treated or relied upon as medical services or medical advice or be used to prescribe or administer medication;
2. Technical Performance Limitations
(ii) Dozee works on the principle of capturing micro vibrations happening in the body of the patients and processes that data for extracting bio markers. Therefore, the performance of the system will be affected adversely in case of any external source of vibrations and unusually high movement of the patient at a specific given time.
3. Device Usage and Accuracy
(iii) The efficacy of the Services are dependent of the proper usage of the Device and the Company shall not be responsible for inaccurate, incomplete, or misleading data arising out of the usage of Services if the Device has been misused, incorrectly used, or not used in accordance with the user instructions;
4. Caretaker Feature
(iv) The feature ‘caretaker’ in the Application is a value added service and the efficacy of it is dependent on the care taken by a caretaker to monitor the data of a User. If a User uses the caretaker feature, he/she consents to disclosure and dissemination of all data of the User arising from the Services to such caretaker;
5. Not Intended for Medical Diagnosis or Treatment
(v) The Services are not intended to diagnose, treat, cure, or prevent any disease or disability;
6. Medical Advice Disclaimer
(vi) No advice or recommendation provided by the Company or its representatives (through any medium whatsoever) should be treated or relied upon as medical advice. Please note that any and all information, data, reports, generated by the Company pursuant to use of the Services is not verified by certified medical practitioners and should not be treated or relied upon as medical advice or a medical report or medical data. The accuracy of the data collected and presented through the you use of the Services is not intended to match that of medical devices or scientific measurement devices;
7. Reference Information Only
(vii) Any data, information and other content (including blogs, videos, infomercials) related to cardio-vascular health, respiratory health, sleep patterns, sleep apnea, heart rate variability and such other content are for reference only and should not be treated as medical information or medical data;
8. Exercise and Activity Precautions
(viii) You should refrain from undertaking any courses or exercises available on the Platform if you have any prevailing medical conditions which may get aggravated by you undertaking any such courses or exercises;
9. Medical Professional Consultation Required
(ix) The Company strongly recommends that a certified medical practitioner be contacted in case any medical assistance or intervention is required (including but not limited to medical tests and examinations);
10. Personal Injury and Death Disclaimer
(x) The Company disclaims any and all liability for any damage, injury, death or disablement suffered by you, in connection with or related to your use of the Services;
11. Age Restrictions
(xiii) The Dozee solution is not recommended for patients below the age of 15 years.
PRODUCT-SPECIFIC DISCLAIMERS
ICU Ward Limitations
Dozee patient monitoring system is not recommended for ICU wards. It is specially designed with a view to automate patient monitoring in non-ICU wards with sub-acute or relatively stable patients.
Machine Learning Algorithm Limitations
Dozee uses machine learning algorithms to process the raw sensor data. While the algorithm is clinically validated and developed using data for a large base of patients; however, by the very nature of machine learning it may happen that the algorithm may need retraining for a specific borderline case.
Connectivity Requirements
(xii) The Dozee solution requires uninterrupted internet connectivity to upload the raw data to the Dozee cloud. In case of lack of connectivity, the system will face down. While Dozee provides connectivity for its devices, it does not have any control over the performance of the telecom network provider for connectivity and does not guarantee 100% uptime for the connectivity and the service thereby.
PLATFORM CONTENT DISCLAIMER
The contents of the Platform are for general information and reference purposes only and are not intended for medical advice or medical data. Due to the vagaries that can occur in the electronic distribution of information, there may be delays, omissions, or inaccuracies in the content provided on the Platform or delay or errors in the functionality of any or all of the Services. While the Company endeavours to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability thereof for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
CONTACT INFORMATION
If you have any questions regarding these medical disclaimers, please contact us at [email protected].
This document contains important medical disclaimer information. Please read carefully and consult with a healthcare professional before making any medical decisions based on data from our Services.