Dozee Remote Patient Monitoring - Frequently Asked Questions

The Dozee system offers a range of features designed to provide comprehensive patient monitoring without physical contact. It utilizes ballistocardiography (BCG) and AI-powered analytics to track vital signs, offering real-time insights and alerts. Medcare Vitals ensures seamless integration and support for both healthcare facilities and home users.

General Technology Questions

What is Dozee and how does it work?

Dozee is a contactless remote patient monitoring system that uses advanced ballistocardiography technology to monitor vital signs through a thin sensor mat placed under any mattress. The technology analyzes vibrations generated by cardiac contractions, extracting features such as spectral energy distribution, harmonic patterns, and ballistocardiography waveform morphology to accurately estimate patient vital signs in real-time.

Dozee monitors 8+ vital signs contactlessly, including:

  • World’s first non-contact blood pressure (can also be monitored using non-invasive wireless device)
  • Heart rate
  • Respiratory rate
  • Sleep patterns and quality
  • Movement and bed occupancy
  • Temperature
  • ECG (with optional wireless accessory)
  • SpO2/Oxygen saturation (with optional wireless accessory)
  • Fall detection
  • Pressure ulcer prevention alerts

Yes, Dozee is FDA 510K cleared and meets all major healthcare compliance standards including:

  • HIPAA compliant
  • ISO 13485:2016 certified
  • ISO 27001:2022 certified
  • CDSCO (India) Manufacturing Licensed
  • IEC 60601-1/-1-2 compliant
  • RoHS compliant
  • SOC 2 Type II certified

Dozee provides clinical-grade accuracy with medical-grade precision. The system has been validated across 300+ hospitals globally and has been specifically designed for elders with easy-to-use tools tailored to meet the unique health needs of older adults.

For Hospital Administrators

How does Dozee integrate with our existing hospital systems?

Dozee seamlessly integrates with existing hospital workflows through:

  • EMR/EHR Integration: Direct integration with systems like Epic, Cerner, PointClickCare, and Matrix
  • APIs & SDKs: Enable quick integration with existing hospital dashboards
  • No Infrastructure Changes: Works with current WiFi and computer systems
  • Retrofit Capability: Can be installed on any existing bed without purchasing new equipment

Based on case studies from 280+ hospitals globally, Dozee delivers:

  • 14M+ nursing hours saved across all implementations
  • 2.5 hours of nursing time saved per bed (Ramaiah Memorial Hospital study)
  • 43% increase in time available for direct patient care
  • Elimination of routine vital spot checks, allowing nurses to focus on critical care
  • 25,000+ timely interventions enabled through early warning alerts
  • Early Detection: Identifies health deterioration 16 hours in advance on average (King George Medical University study)
  • Reduced False Alarms: 15-20x fewer false alarms compared to current standard of care
  • Fall Prevention: Real-time movement monitoring and fall detection
  • Pressure Ulcer Prevention: Continuous movement tracking with automated alerts
  • Continuous Monitoring: Unlike traditional vital checks every 4-6 hours that miss 67% of health emergencies
  • 25,000+ documented timely interventions across global implementations
  • Simple Setup: Place mat under mattress, connect to WiFi, monitor via app
  • No Special Beds Required: Works with any existing mattress and bed frame
  • WiFi Connectivity: Uses existing hospital WiFi infrastructure
  • Staff Training: Minimal training required – integrates with existing workflows
  • Secure Data Transmission: 256-bit AES encryption for all data
  • Annual Cost: $2,000 per bed annually
  • Additional Fees: $300 license fee + $100 data storage per bed per year
  • ROI Considerations: Significant nursing hour savings and improved patient outcomes typically offset costs
  • Note: Hospital patients typically discharged before 16-day Medicare reimbursement threshold

For Elder Care & Skilled Nursing Facilities

How does Medicare reimbursement work for skilled nursing facilities?

Skilled Nursing Facilities can bill Medicare for Remote Patient Monitoring services:

  • SNF Medicare Billing: Up to $200 per bed per month reimbursement
  • Medicare Part B: Additional $200 per bed per month for facilities with in-house doctors
  • Qualification: Patients must be monitored for 16+ days per month (typical for SNF residents)

Remote Patient Monitoring (RPM) Codes:

  • CPT 99453: Initial setup and patient education – $19.73 per patient (one-time)
  • CPT 99454: Monthly device supply and data transmission – $43.02 per month
  • CPT 99457: First 20 minutes of monitoring and intervention – $47.87
  • CPT 99458: Additional 20 minutes of monitoring – $38.49

Chronic Care Management (CCM) Codes:

  • CPT 99490: 20 minutes non-complex CCM per month – $60.49
  • CPT 99439: Each additional 20 minutes non-complex CCM – $45.93
  • CPT 99491: 30 minutes complex CCM by physician – $82.16

New for 2025: Federally Qualified Health Centers and Rural Health Centers now use standard CPT codes instead of previous G0511 code.

Oak Village Nursing Home (Texas) Results:

  • Reduced hospitalizations and falls among high-risk residents
  • Early detection of undiagnosed atrial fibrillation in two residents
  • Post-COVID pneumonia detection through elevated respiratory/heart rates
  • Sleep apnea severity assessment through real-time O₂ saturation data
  • Improved staff communication and confidence
  • Staff adoption: Nurses confident enough to use technology with their own families

Ramaiah Memorial Hospital Study:

  • 90%+ healthcare providers reported improved care and patient safety
  • 74% of patients felt safer with RPMS
  • 80%+ healthcare providers found RPMS helpful in clinical decision making
  • 43% increase in nursing efficiency
  • Qualified Healthcare Professional Supervision: RPM can be provided by auxiliary personnel under general supervision of billing provider
  • Outsourced Nursing Support: Allows practices to augment clinical staff with outsourced nursing teams
  • 24/7 Monitoring: Continuous oversight without requiring additional night staff
  • Alert-Based Care: Staff responds to actual alerts rather than routine checks

For Families & Home Care

How can families use Dozee for home monitoring?

Families can monitor their loved ones through:

  • Smartphone App: Real-time vital signs display on mobile devices
  • WhatsApp Alerts: Receive personalized smart alerts directly
  • Doctor Integration: Share continuous data with physicians through secure portals
  • Peace of Mind: 24/7 monitoring without being intrusive
  • EMR/EHR Integration: Data flows directly to your doctor’s existing systems
  • Secure Portal Access: Physicians can review continuous monitoring reports
  • Trend Analysis: Doctors see patterns over weeks/months rather than just office visit snapshots
  • Proactive Care: Enables medication adjustments and early interventions based on continuous data

Medicare Reimbursement: Your doctor can bill Medicare up to $200/month for monitoring services

When monitored at home with physician oversight:

  • Doctor receives reimbursement up to $200/month through RPM and CCM codes
  • Improved care quality through continuous monitoring vs. periodic office visits
  • Early intervention capabilities reduce emergency room visits
  • Hospital readmission prevention through proactive monitoring
  • Medical-facility level care in the comfort of home

4-Step Setup Process:

  1. Place the mat under the mattress
  2. Connect to WiFi using simple setup process
  3. Download app and configure monitoring
  4. Get alerts for any concerning changes

Technical Requirements:

  • Standard home WiFi connection
  • Smartphone or tablet for monitoring
  • No special installation or technical expertise required
  • Real-time health alerts for concerning vital sign changes
  • Fall detection notifications
  • Sleep disturbance alerts
  • Customizable thresholds based on individual health conditions
  • WhatsApp integration for immediate notifications
  • Emergency escalation protocols

Implementation & Support

How long does implementation take?
  • Individual Setup: Less than 30 minutes per bed
  • Hospital/Facility Rollout: Typically 1-2 weeks depending on size
  • Staff Training: Minimal – system designed to integrate with existing workflows
  • EMR Integration: Usually completed within days using standard APIs
  • 24/7 Technical Support: Available for all implementations
  • Clinical Support: Assistance with alert threshold setting and optimization
  • Training Programs: For staff and family members
  • Regular Updates: Continuous software improvements and new features
  • Data Analytics: Reporting and trend analysis support
  • Total Data Privacy & Security: Personal health information fully protected
  • 256-bit AES Encryption: All data transmission secured
  • HIPAA Compliant: Meets all healthcare privacy requirements
  • SOC 2 Type II Certified: Rigorous security standards maintained
  • Secure Cloud Infrastructure: HIPAA-compliant data storage and processing
  • Contactless Technology: Patients are tracked just by laying in the bed.
  • Comprehensive Monitoring: 8+ vital signs from single device
  • Proven Track Record: 280+ hospitals, 1.2M+ beds, 15,000+ nursing homes globally
  • Clinical Validation: Peer-reviewed studies and published research
  • Medicare Reimbursement: Qualified for all major RPM and CCM billing codes
  • Global Standards: FDA cleared, HIPAA compliant, ISO certified

For detailed information about implementing Dozee in your facility or home:

Ready to transform patient care? Contact us today to schedule a demonstration and learn how Dozee can improve outcomes while reducing costs in your facility.